New Zealand Hotels Review
homer| June 18, 2006 8:01 pmAs promised, I’ve written a brief review of the hotels/apartments we stayed in during our New Zealand trip. I’ve included some photos when we took some. As far as prices, they fluctuate greatly during high season or low season so I’ve included a link to the hotels so you can check for the latest prices.
Auckland – Hyatt Regency
Photos: Pictured above is a “Suite” which feature seperate living room and bedroom. Good view of the city from our room.
Location: Excellent! This hotel was right across the street from Albert Park and the University of Auckland. We frequently walked to downtown to dine or shop. The Sky City Tower is about a 10 minute walk. There Hotel is located on the top side of a hill so if you have difficulty walking this may not be the best place to stay.
Staff: The staff were friendly and helpful and some showed enthusiasm for their job (this was rare in New Zealand).
Anemities: This is where Hyatt failed us. Their website promised an indoor heated pool. While there is a pool, it felt ice cold to the kids and us. There is a fairly large jacuzzi but it was closed for maintenance during our initial stay and we only got to use it once on our second stay. Gym, Dry Sauna, Wet Sauna, Spa service were all decent. Internet service was available but expensive. I think it was $10 to $15 NZD for 30 minutes.
Dining: While the food was good and the service was exceptional, you can expect to pay a pretty penny for the food & service. Breakfast for four cost $80 NZD. Dinner cost $150 NZD for four.
Parking: The hotel doesn’t have any parking although they do have a partnership with a garage to provide parking. Self parking is $15 NZD/day and valet parking is $25 NZD/day.
Perks: We got fresh fruit delivered to our room everyday (no charge) and turn down service was available daily.
Rating: We’ll give this hotel B+ because the pool wasn’t heated as advertised and jacuzzi was broken.
Lake Taupo – Wairakei Resort
Photos: Pictured above is the kitchenette of our “Executive Suite.”
Location: Good. This hotel was close to major attractions. The city center was about 5 km away (not really walking distance) but was close to many other sites: The Beehive, The Craters of the Moon, Huka Falls, and Lake Taupo.
Staff: The staff were friendly and helpful. The massuse service was good.
Anemities: We were pleased with this hotel. We had a private bedroom while the kids had the option of sleeping in a sofa bed in the living room or a day bed adjacent to the master bedroom. Our room could theoretically could sleep 6. We had a kitchenette. The spa service was good, gym, and heated pools were available. We had access to two large heated pools and two large jacuzzis. We spent most of our time in the jacuzzi while Marge got massage. I believe there is also a golf course nearby.
Dining: Oddly enough, we did not dine in the restaurants here. With our kitchenette, we cooked some fish that I had caught and we had purchased some breakfast items (eggs, bacon, ham, toast, etc) so we either ate in our room or went out to dinner. Dining facilities did appear lavish on the premises.
Parking: The hotel offers free parking to guests.
Perks: The 30 minute massage only cost $45 NZD. This is significantly cheaper than most other places charged for massages. We also had our own washer/dryer to do our laundry. Great plus!
Rating: We’ll give this hotel A-. The hotel provided great service and good anemities. The room did lack bathrobes which were essential because of the location of the pools and jacuzzi from our rooms during the cold winter evenings.
Wellington – Bolton Hotel
Photos: Pictured above are the bedrooms, bathroom and full kitchen of the “Bolton Suite.” By far, this hotel was the most neo-modern we’ve stayed in. Everything in here was sleek with a lot of stainless steel decor.
Location: Excellent. Although we had a car, we hardly used it. This hotel is right at the center of many, many attractions. We walked the Botanical Gardens, Carter Observatory, the Queens Wharf, Tram, downtown Wellington, shopping, dining, and so much more.
Staff: The staff were professional and robotic. In every other hotel we had stayed in, the staff always offered to help with any type of tourism activities we’d like to see. When WE inquired, we were directed at a kiosk with some brochures and a computer with internet access. The staff here were fairly stoic.
Anemities: We were extremely pleased with this hotel. We had a private master bedroom while the kids had their own room with twin beds. We had a private bath with shower and tub while the kids had their own bathroom with shower. Unfortunately this hotel lacked many anemities. While there was a pool on the third floor, it was ice cold. There was a single jacuzzi on the 3rd floor as well as a dry sauna. The gym was fairly small and had little equipment. The number of anemities available for the volume & capacity of hotel is totally inadequate. High Speed internet service is availble in each room but only one terminal is provided (if you didn’t bring your own) to guests.
Parking: The hotel has valet parking. I believe the cost was included in the hotel room.
Perks: Having a full kitchen (oven too!) was a great plus. The hotel offers guest free umbrellas to use while staying there. Those came in handy during the rainy weather! Internet service at kiosk, when available, was always free.
Rating: We’ll give this hotel A-. The hotel provided great room at a decent price but the anemities were lacking greatly. Although professional, the staff were to stoic and robotic.
Christchurch – Holiday Inn on Avon
Photos: Sorry, none available.
Location: Good. The hotel was close to many attractions but unfortunately there is a strange winding road way of getting to this hotel and it was difficult to locate and navigate towards it when driving about.
Staff: The hotel appeared to be understaffed. There was usually one person at the front desk to handle many guests seeking information, check in or check out. The dining staff were pleasant and helpful although one of our orders for pancakes during breakfast got “lost” because of their “new” computer system.
Anemities: No spa services were available and through some poor planning, our room ended up being a simple room with one queen bed and two twin beds. We had booked a “suite” and thought that had included a kitchenette and apartment like room (which were available) but it did not. The hotel did have a “heated” pool but it was mostly luke-warm than actually warm and nowhere near hot.
Parking: The hotel has free guest parking.
Perks: There is laundry facility on the premises but it wasn’t free. Kids eat free at holiday inn so it save some money but beware that breakfast can cost $40 NZD.
Rating: We’ll give this hotel B-. The hotel was the least favorite of all the hotels we stayed in New Zealand. It was functional and basic. The hotel also needs some renovation as many of the facilities (gym, pool, rooms) are a bit dated.
Queenstown – Villa Del Lago
Photos: Villa Del Lago in Queenstown New Zealand. The bedrooms, Kitchen, Living and Dining Room, and View from patios.
Location: Good. Queenstown is a fairly small town. Although this apartment is about 20 minutes walking distance to downtown with a great view walkway, we always drove to our destination. It is right next to the lake so easy access to the lake is readily available.
Staff: I must say that this location provided the absolute best service we’ve ever received from a lodging. Erica provided us with a tour of the apartment along with suggestions and offers to book or inquire about any type of attractions or visits we’d like to make. Erica frequently called on our behalf various tour operators to get information or make reservations.
Anemities: While there is no gym nor spa services we did have daily service to our apartment and you can request a massuse to come to your apartment. What the apartment lacked in anemities they were made up by the excellent service from the staff. We also felt we were at home away from home. We had complete kitchen, laundry, living & dining rooms and seperate bedrooms.
Parking: The apartment has free guest parking. Please note, the location is on a steep incline down on a single car road.
Perks: Great service from staff!
Rating: We’ll give this apartment A+. This was our favorite lodging. The view was absolutely spectacular (Suite 13). The bedrooms downstairs had their own patios with great views and the dining, kitchen, living rooms upstairs also provided a great view of the lake and mountians. Close to many attractions and airport. On the lake!
